Last updated November 7, 2026
Gathered from the Garden is operated by Erin Williams Creative LLC ("we," "us," or "our"). Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- When you join our email list or fill out a form: your name, email address, and anything you choose to tell us, such as questions about an event or booking.
- When you book or buy something: your name, email, phone number, billing details, and for in-home sessions and consultations, your address and details or photos of your garden.
- When you visit the site: our website host, Netlify, automatically receives standard technical information, such as your IP address, browser type and the pages you request, so it can deliver pages and keep the site secure.
Cookies, analytics and pixels
Cookies are small files saved by your browser. Pixels are small bits of code that let a service know you visited a page. This site uses, or may use, the following:
- Google Analytics tells us how visitors find and use the site, such as which pages are popular and what kind of device you're on. It uses cookies and collects information like your approximate location, browser and the pages you visit. You can opt out with Google's browser add-on, and you can read how Google uses this information.
- The Meta (Facebook and Instagram) pixel helps us see whether our ads and posts are working and may be used to show you our content on those platforms. You can manage this in your Meta ad settings.
- Instagram feed: the Instagram photos on our homepage are saved on this site, so viewing them doesn't send your information to Instagram. If you click one, you'll go to Instagram, where its own privacy policy applies.
- Kajabi: our sign-up, checkout, class and booking pages are run by Kajabi, which uses its own cookies on those pages.
You can block or delete cookies in your browser settings. The site will still work, though some features, like sign-up forms, may not.
How we use your information
- To deliver the sessions, consultations, events and downloads you've booked or bought
- To answer your questions and help with your bookings
- To send you emails you've signed up for, such as garden notes, event announcements and offers
- To plan your cutting garden or session, using the details and photos you share
- To improve our website and offerings
- To keep records required for accounting and taxes, and to enforce our terms
Our emails may use standard technology to tell us whether a message was opened or a link was clicked, which helps us send things you find useful. You can unsubscribe at any time by clicking "Unsubscribe" at the bottom of any email.
Who we share it with
We never sell your personal information for money. We share it only with trusted services that help us run the business, and only as needed for them to do that work:
- Kajabi, for our email list, forms, checkout and digital downloads
- Payment processors used by Kajabi, to process payments securely
- Netlify, which hosts this website
- Google, for Google Analytics
- Meta, through the pixel described above
- Zoom, for virtual consultations
- Event partner venues, such as Perch Home, which may receive your registration details when you sign up for an event held with them, so they can manage the guest list and send you event emails, as explained at registration
We may also disclose information if required by law, such as in response to a subpoena or court order, or when needed to protect our rights or someone's safety.
Photos you share with us
Photos of your home or garden that you send for a session or consultation are used only to plan your session. We won't post them anywhere without your permission.
How long we keep it
We keep your information only as long as we need it for the purposes above, or as long as the law requires (for example, for tax records). You can ask us to delete your information at any time.
Your choices and rights
You can ask us to see, correct, delete or send you a copy of the personal information we hold about you, or to stop using it for marketing or targeted advertising. Depending on where you live, such as New Jersey, California or the European Union, you may have additional rights under local privacy laws, including the right to complain to a privacy regulator. To make a request, email info@erinwilliamscreative.com. We'll respond within the time the law requires.
Security
This site uses a secure (https) connection, and payments are handled by Kajabi's payment processors, so we never see or store your full card number. No method of sending or storing data online is completely secure, but we take reasonable steps to protect your information.
Children
This site is meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we'll delete it.
Visitors outside the United States
This site and the services we use are based in the United States. If you contact us or sign up from another country, your information will be transferred to and stored in the U.S.
"Do Not Track" signals
Some browsers send a "Do Not Track" signal. There's no common standard for responding to it yet, so this site doesn't change what it does when it receives one. You can still use the opt-out options above.
Changes to this policy
We may update this policy from time to time, and the latest version will always be posted here with the date it was updated.
Contact
Questions about your privacy? Email info@erinwilliamscreative.com.
